PNB Designs Policy

Our #1 concern is our Customer's Satisfaction!
We welcome your suggestions...

We respect our customers privacy...none of our client information is sold or released to any third party.

Read Full Privacy Policy Below.

The current policy is being developed and could change as we work towards ensuring that the needs of our customers are being met at the highest level possible.

Handcrafted Buckle Designs:
PNB Designs buckles are handcrafted pieces of art. Since the buckle designs are not mass produced there will be some variation in bead color and bead placement. PNB Designs can not guarantee an exact duplication of a selected design but does ensure a special and unique handcrafted buckle reflecting the design and theme that you select.

Payment Options:
In Person orders:
Money Order, Cashier's Check, Personal Check, and cash payments are accepted.

If ordered by Personal Check we must wait for the check to clear before shipping. With all other methods of payment orders will be shipped out within 72 hours, unless it is an out of stock item.

E-Mail/Web Form and Phone orders: Money Order, Cashier's Check, Personal Check.

If ordered by Personal Check we must wait for the check to clear before shipping. With all other methods of payment orders will be shipped out within 72 hours, unless it is an out of stock item.

Online Orders: Credit card and other electronic transactions are handled via PayPal.
PNB Designs is PayPal Verified.

      

*If using a credit card the address used must be the same as the billing address of the card. (Accepted through PayPal only)

Texas Sales Tax:
Appropriate sales tax will be added to orders for residents of Texas.
 

Shipping:
Our preferred carrier for all shipments are by UPS (United Parcel Service). If you prefer another shipping type please contact us.

Shipping Cost   Purchase Price Range
$ 7.50 USD .... $ 00.01 USD – $ 45.99 USD
$ 8.95 USD .... $ 46.00 USD – $100.99 USD
$13.95 USD .... $101.00 USD – $275.99 USD
$24.95 USD .... $276.00 USD – $299.99 USD
$26.95 USD .... $300.00 USD – and up  USD

*Please read "Return" policy below about a restocking fee for returned items.

Returns & Exchanges:
We offer a 15-Day money back guarantee if you are not completely satisfied. The 15 days will be extended if being purchased as a holiday gift.

If you return an item a restocking charge of $10.00 will be deducted from your refund amount. We regret this, but we cannot absorb the handling and processing fees when an item is returned or exchanged. We ask that you please return the item by the same method as it was shipped...UPS. Our Order Fulfillment Centers return address can be found on the "Contact Us" page.

*International orders will be charged an additional shipping fee.

      

International Orders
We accept mail orders using international Money Orders or international Cashier's Checks as payment. Appropriate shipping costs out of the US to be predetermined and added to the total through email communications between the customer and PNB Designs. *Additional shipping charges apply.

Therefore, please email us for a shipping quote prior to ordering. In your email please include your full shipping address with country code & the items that you are interested in ordering. We will normally respond to your request within 24-48 hrs.
 

Our Secure Ordering System:
This site use Pay Pal for online orders and processing. Visit the PayPal Security Center for additional security related information.

PNB Designs Privacy Policy
PNB Designs is dedicated to protecting your privacy when using our Web site. Please read this policy to understand how we collect and use information gathered through this Web site, and to understand your rights regarding these practices.

PERSONAL IDENTIFIABLE INFORMATION COLLECTION & USAGE:
PNB Designs only collects personal information from our visitors on a voluntary basis. Personal information may include name, title, company, address, phone number and similar information which identifies you. We collect this information so that you may  receive PNB Designs products and services. We do not sell or rent or transmit personal information to any other organizations.

OTHER WEB SITES:
Our Web site may contain links to other web sites not maintained by PNB Designs. Other web sites may also reference or link to our Web site. Clicking a link on our Web site may bring you to a third party web site. We encourage you to be aware when you leave our Web site and to read the privacy statements of each and every web site that you visit. We are not responsible for the privacy practices or the content of such other web sites.

SECURITY:
The security of your personal information is very important to us. We attempt to provide for the secure transmission of your information from your computer to our servers by utilizing encryption software. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. 

WEB SITE LEGAL DISCLAIMER:
Use of this Web site is governed by the provisions contained in the Legal Disclaimer. Your use, or access, of the Web site constitutes your agreement to be bound by these provisions.

 

THANK YOU FOR YOUR ORDER!
WE APPRECIATE YOUR BUSINESS!

CHECK BACK OFTEN FOR NEW DESIGNS!